1. Scope and Who We Are
This Privacy Policy applies to CoinAlert's website and related services, including registration, login, quizzes, reminders, and notifications (the “Service”). “CoinAlert,” “we,” “us,” and “our” refer to the operator of the Service.
The information processed depends on the features you use and the technical configuration of the Service. We will update this policy if our practices materially change.
2. Information We May Collect
Information you provide
- Account details: email address, username, nickname, and other details you provide during registration or profile updates.
- Authentication records: verification codes and login-related records. Passwords, if used, should be stored as secure one-way hashes rather than plain text.
- Quiz activity: answers, scores, progress, timestamps, and related activity needed to provide quiz features.
- Reminder information: reminder preferences, schedules, delivery status, and contact or device information needed to deliver reminders you request.
- Support messages: information you choose to include when asking for help.
Information collected automatically, where enabled
- Technical and usage data: IP address, browser type, device or operating-system information, access times, pages or features used, and diagnostic logs.
- Cookies or similar technologies: information used to maintain sessions, protect the Service, remember preferences, or understand performance.
3. How We Use Information
We may use information to:
- Create and manage accounts, authenticate users, and protect account security.
- Provide quizzes, record answers and scores, and maintain progress.
- Create, schedule, deliver, and manage reminders and notifications you request.
- Respond to support requests and communicate important service or policy updates.
- Diagnose errors, monitor performance, prevent fraud or abuse, and maintain service security.
- Comply with legal obligations and establish, exercise, or defend legal claims where necessary.
- Improve the Service using aggregated or appropriately protected information.
We will not use personal information for materially incompatible purposes without any notice or consent required by applicable law.
4. Legal Bases for Processing
Where applicable privacy law requires a legal basis, we process personal information as necessary to provide the Service or perform a contract with you, comply with legal obligations, pursue legitimate interests such as securing and improving the Service, or rely on your consent where required. Where processing is based on consent, you may withdraw it, subject to applicable law.
6. Data Retention
We keep personal information for as long as reasonably necessary to provide the Service, maintain security, resolve disputes, and meet legal obligations. Retention periods depend on the type of information and why it is needed.
When information is no longer required, we take reasonable steps to delete it, anonymize it, or securely dispose of it, subject to legal, security, backup, and recordkeeping requirements.
7. Data Security
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure. No online service or method of transmission or storage can be guaranteed completely secure.
Help protect your account by using a strong, unique password, keeping verification codes private, and notifying us if you suspect unauthorized access.
8. International Data Transfers
Your information may be processed in countries other than the country where you live, depending on where CoinAlert and its service providers operate. Where required by law, we will use appropriate safeguards for international transfers of personal information.
9. Your Choices and Privacy Rights
Depending on your location and applicable law, you may have the right to request access to, correction of, deletion of, or a copy of your personal information; object to or restrict certain processing; withdraw consent; or lodge a complaint with a data-protection authority.
You may be able to update account details or reminder preferences through account settings. To submit a privacy request, contact us using the official contact channel published on the website. We may need to verify your identity before acting. Some information may need to be retained where permitted or required by law.
You can control cookies through your browser settings. Disabling certain cookies or device permissions may affect some features. Where legally required, we will provide additional notices and choices for cookies or other processing.
10. Children's Privacy
The Service is not intended for children who are not legally permitted to use it without required parent or guardian involvement. We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided information unlawfully, contact us so we can review and take appropriate action.
11. Third-Party Services and Links
The Service may rely on third-party providers or link to external websites. Their privacy practices are governed by their own policies. We encourage you to review their privacy notices before providing information to them. We are not responsible for third-party privacy practices to the extent permitted by law.
12. Changes to This Policy
We may update this Privacy Policy as our services, data practices, or legal obligations change. We will revise the “Last updated” date when a new version is published and provide additional notice when required by law. Please review this page periodically.
13. Contact Us
For privacy questions or requests concerning your personal information, contact the CoinAlert operator using the official contact channel published on the website.